FAQ

What are the minimum requirements to onboard new sites to the Elios Portal?

To bring a new site onto the platform we only need the GPS coordinates of the plant. We also ask for the As-Built of the plant so we can properly number the modules, strings and inverters according to your system, however it is not necessary.



What are the requirements to get a quote?

Just the GPS coordinates and the As-Built of the plant.



Can I upload historical data to Elios Portal?

Yes, we can upload all of your historical data to our platform, no problem!



How long after my order will you fly my plant?

With Elios Aerial Thermography, we fly your plant between 7-14 days during the season. If you place your order out of season, we fly your plant as soon as weather permits. With EliosField Dronino, you can fly your plant whenever you want.



How long will it take to receive my data on Elios Portal?

For Elios Inspections, your data will be uploaded within 7 working days. With EliosField Dronino, your data will be uploaded within 24 hours.



Will I be able to access the raw images?

Yes, all raw images will be uploaded to the web-portal.



How long do I have access to my data?

Forever. Once we collect the data, it is yours to keep.



Will I be able to detect soiling from your inspections?

With Elios High Resolution Inspection, you are able to detect soiling, among other visual anomalies, due to our 0.5mm high-definition camera resolution.



After the analysis, are there recommendations for which actions to take based on customizable defects criticality?

Our Wesii Risk Index has three classifications to recommend actions to be taken: no attention required, needs to be closely monitored and needs immediate attention.